Frequently Asked Questions
What type of leather does ABBASCO use?
We use premium leather, PU leather, mostly Full Grain and Top Grain skin, selected for its natural strength, refined texture, and graceful aging. Most of our pieces are made from semi-finished leather, which may display subtle variations or markings; these are not imperfections, but signatures of authenticity that make every piece unique.
What types of bags does ABBASCO produce?
ABBASCO manufactures high-quality genuine leather and PU leather handbags, backpacks, office bags, travel bags, and wallets.
Do you offer refunds?
We do not offer refunds. In the rare case, an approved imperfection is found or an item is unavailable, an exchange will be offered for the value paid.
What payment method does ABBASCO accept?
We offer secure and convenient payment options:
- Cash on Delivery (COD): Available nationwide across Pakistan.
- Credit/Debit Cards: Processed through a fully encrypted payment gateway for your security.
- Direct Bank Transfer: Transfer directly to our bank account and share a screenshot over WhatsApp for Confirmation.
Your security is our priority – We do not store or share your payment details at any point.
Do you offer returns or exchanges?
Yes, we have a 7-day return/exchange policy for defective or incorrect items. Terms & conditions apply.
How should I care for my bag?
Clean genuine leather with a dry cloth.
Keep away from direct sunlight and moisture.
Wipe PU leather with a soft damp cloth.
Proper care helps maintain the bag’s appearance and durability.
How long will delivery take?
Orders are typically delivered within 3-5 business days across Pakistan. Same-day urgent delivery is available within Lahore via WhatsApp request (delivery charges apply).
Do your products come with a warranty?
Yes, we offer a limited warranty against manufacturing defects. Warranty terms may vary by product.
Can I track my order?
Yes. After confirmation, we provide a tracking ID so you can follow your order’s progress.
What is the difference between genuine leather and PU leather?
Genuine Leather: Natural, long-lasting, develops a rich texture over time, and has a premium feel.
PU Leather: Lightweight, water-resistant, easy to clean, and budget-friendly. Both options meet our quality standards.
Does ABBASCO offer customized bags?
Yes, we provide customization for bulk orders and corporate gifting, including logo engraving, color options, and special design requests.